Customer Accounts Manager

Customer Accounts Manager

An established international educational franchising company located in Misgav at the Galill is looking for a skilled, passionate, and self-driven Customer Accounts Manager to join its team. 

We are searching for the right candidate, that can contribute to our dedicated Business Development and sales teams, with the intent to recruit new franchisees globally and support existing ones. 

Job Description:

The AM’s role is to oversee a portfolio of assigned customers, create long-term, trusting relationships with our customers, develop new business from existing clients and actively seek new growth opportunities.

In addition, the AM will be responsible for achieving sales KPI’s and manage the day to day sales flow. 

Job Responsibilities:

·         Operating as the lead point of contact for all matters specific to assigned customers

·         Ensure the timely and successful delivery of solutions according to customer needs and objectives

·         New customer onboarding and support

·         Manage periodic meetings with customers to discuss business growth and development

·         Follow up on payments and debt collection

·         Revision and approval of new sales and resales

·         Identify new business opportunities and customer needs

·         Position requires traveling abroad to take part in business conferences and to conduct field visits

·         Resolving product, service, or supply issues in accordance to company policies

·         Prepare periodic reports on customers’ performance, sales, and service issues