BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.
Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.
BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.
Position Description:
The Information Developer (Technical Writer) is an active a participant within the Development group and has an excellent understanding of the the documentation development process, the software development process, and product lifecycles.
- Develop high-quality technical documentation by working with writers and engineers.
- Under the direction of IDD Manager, take ownership of assigned projects; follow through to complete the product cycle, and report accurate and timely status for all assignments.
- Work with reviewers to ensure technical accuracy and appropriateness of content according to prescribed project deliverables and schedules.
- Become a subject matter expert on the product being documented, as well as make recommendations to improve technical information based on target audiences.
- Collaborate with writers and editors to ensure adherence to the prescribed style guide for the seamless flow of information to our customers.
- Participate in peer reviews and incorporate feedback into documentation materials.
- Initiate and recommend creative ways to improve technical information deliverables and processes.